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Employer Reference ID Emp0158
ITConcepts Asia Pacific (Thailnd) Ltd.

Leading implementer for BMC solutions like REMEDY, PATROL, CONTROL-M, MAINVIEW

  • Implementing solutions for IT System and Service Management
  • Providing 1st Level Support for customers


DETAILS
 Position Required Helpdesk / Customer Support  2 Position(s)
 Dept. / Section Service Desk/1st Level Support  Salary N/A
 Age 20 - 35   Gender Eithe
 Nationality Thai 
 Place of Work Office 
 JobSeeker's Location of work Bangkok , Minburi 
 
QUALIFICATION
 
LANGUAGE
English Good Average Limited None
Thai Good Average Limited None
None Good Average Limited None
 
SKILL
Computer Good Computer skills Hardworking, eager to learn and develop problem solving skills Can easily work under pressure with minimum supervision Good communication and negotiation skills Good human relations and coordination skill to work in a team environment
Others Able to communicate in spoken and writen english
Experience  
 
JOB DESCRIPTION

Respond to customer calls on BMC product related technical problems

  • Support customers on 1st Level Calls
  • Solve problems together with the supplier
  • Track open issues

Willing to work in shifts in a 7x24 environment

 
WORKING DAY/TIME
Monday - Friday (time) 07:30 AM - 12:00 PM
Saturday 07:30 AM - 12:00 PM
 
 
 


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